{"id":261,"date":"2015-02-03T16:17:10","date_gmt":"2015-02-03T16:17:10","guid":{"rendered":"http:\/\/www.pcsos.com.sg\/home\/?page_id=261"},"modified":"2015-03-23T10:45:02","modified_gmt":"2015-03-23T10:45:02","slug":"it-support-and-maintenance-packages","status":"publish","type":"page","link":"http:\/\/www.pcsos.com.sg\/home\/managed-services\/it-support-and-maintenance-packages\/","title":{"rendered":"IT Support and Managed Services Packages"},"content":{"rendered":"<div id='layer_slider_1'  class='avia-layerslider main_color avia-shadow  avia-builder-el-0  el_before_av_section  avia-builder-el-first  container_wrap sidebar_right'  style='height: 471px;'  ><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_section-851f2d2df7ef1bc4a0bd9d94d0969a22\">\n.avia-section.av-av_section-851f2d2df7ef1bc4a0bd9d94d0969a22{\nbackground-color:#81d742;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-av_section-851f2d2df7ef1bc4a0bd9d94d0969a22 main_color avia-section-default avia-no-shadow  avia-builder-el-1  el_after_av_layerslider  el_before_av_four_fifth  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-261'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_textblock-0495ba487d93331d0a255e1072a23468\">\n#top .av_textblock_section.av-av_textblock-0495ba487d93331d0a255e1072a23468 .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-av_textblock-0495ba487d93331d0a255e1072a23468 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><h2>Tailored Proactive IT Support backed by Experienced Specialists<\/h2>\n<\/div><\/section>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_1'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-261'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-av_four_fifth-2a9015ff38129c418a3f2eafba3e9512 av_four_fifth  avia-builder-el-3  el_after_av_section  el_before_av_four_fifth  avia-builder-el-first  first flex_column_div  '     ><section  class='av_textblock_section av-av_textblock-0366cc7376be6c9e82a3e9cc8987b64f '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h1>PCSOS IT support and Managed Services<\/h1>\n<p style=\"text-align: justify;\">PCSOS\u2019s Managed IT Support Package is one of the most comprehensive &amp; dependable IT support that you can get for your company today.<\/p>\n<p style=\"text-align: justify;\">Meant to replace the functionality of an in-house IT department at a fraction of the cost, it is designed from ground up to be\u00a0 pro-active and all-encompassing.<\/p>\n<p style=\"text-align: justify;\">We custom tailor every package to each individual client and walk the client through a well-defined process starting with an initial consultation to gauge the nature of the clients business, required needs, scope of work and required level of support.<\/p>\n<p style=\"text-align: justify;\">With near instantaneous response, coupled with high quality service delivery backed by an experience team of industry specialists, you are assured a professional and competent service catered to your requirements.<\/p>\n<p style=\"text-align: justify;\">Our package costs are transparent and there are no hidden fees. We can commence our support contract immediately upon receiving final confirmation from you.<\/p>\n<\/div><\/section><\/div>\n<div  class='flex_column av-av_four_fifth-2a9015ff38129c418a3f2eafba3e9512 av_four_fifth  avia-builder-el-5  el_after_av_four_fifth  el_before_av_section  avia-builder-el-last  first flex_column_div  '     ><section  class='av_textblock_section av-av_textblock-0366cc7376be6c9e82a3e9cc8987b64f '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\"><a href=\"http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/managedservices1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-874\" src=\"http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/managedservices1.png\" alt=\"managedservices1\" width=\"1184\" height=\"367\" srcset=\"http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/managedservices1.png 1184w, http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/managedservices1-300x93.png 300w, http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/managedservices1-768x238.png 768w, http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/managedservices1-1030x319.png 1030w, http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/managedservices1-705x219.png 705w, http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/managedservices1-450x139.png 450w\" sizes=\"(max-width: 1184px) 100vw, 1184px\" \/><\/a><\/p>\n<\/div><\/section><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_2'  class='avia-section av-av_section-d5a9e6ff7a7e2f8221d0433159a2280d main_color avia-section-default avia-no-shadow  avia-builder-el-7  el_after_av_four_fifth  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-261'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-av_three_fifth-2a9015ff38129c418a3f2eafba3e9512 av_three_fifth  avia-builder-el-8  el_before_av_two_fifth  avia-builder-el-first  first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_image-872e17d820e2551c3eeae0b85fd93ce6\">\n.avia-image-container.av-av_image-872e17d820e2551c3eeae0b85fd93ce6 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-av_image-872e17d820e2551c3eeae0b85fd93ce6 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-av_image-872e17d820e2551c3eeae0b85fd93ce6 av-styling- avia-align-center  avia-builder-el-9  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-796 avia-img-lazy-loading-not-796 avia_image ' src=\"http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/covered_v2.png\" alt='' title='covered_v2'  height=\"1134\" width=\"1134\"  itemprop=\"thumbnailUrl\" srcset=\"http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/covered_v2.png 1134w, http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/covered_v2-80x80.png 80w, http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/covered_v2-300x300.png 300w, http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/covered_v2-768x768.png 768w, http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/covered_v2-1030x1030.png 1030w, http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/covered_v2-36x36.png 36w, http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/covered_v2-180x180.png 180w, http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/covered_v2-705x705.png 705w, http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/covered_v2-120x120.png 120w, http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/covered_v2-450x450.png 450w, http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/covered_v2-50x50.png 50w\" sizes=\"(max-width: 1134px) 100vw, 1134px\" \/><\/div><\/div><\/div><\/div><div  class='flex_column av-av_two_fifth-52c89597409f646e66e7cc675a5d9b4a av_two_fifth  avia-builder-el-10  el_after_av_three_fifth  avia-builder-el-last  flex_column_div  '     ><section  class='av_textblock_section av-av_textblock-0366cc7376be6c9e82a3e9cc8987b64f '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><span style=\"font-family: 'Shadows Into Light Two',sans-serif; font-size: 48px; color: #ff9900;\">Manage your Business, we&#8217;ll manage your IT.<\/span><\/p>\n<p>You&#8217;ll get:<\/p>\n<ul>\n<li>An entire IT Department at your Fingertips<\/li>\n<li>Peace of mind<\/li>\n<li>24 x 7 Proactive Monitoring<\/li>\n<li>Quick Response Support<\/li>\n<li>Trusted Industry Specialists<\/li>\n<li>Excellent track record<\/li>\n<li>Lower Total Cost of Ownership<\/li>\n<li>Ongoing support<\/li>\n<li>One stop shop for all your IT needs<\/li>\n<li>Flat Fee<\/li>\n<li>and more..<\/li>\n<\/ul>\n<p><span style=\"font-family: 'Shadows Into Light Two',sans-serif; font-size: 48px; color: #ff9900;\">From PCSOS&#8217;s Managed Support Services<\/span><\/p>\n<\/div><\/section><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_section-688866e7f9a23c1cb060a9c3b1fb47d1\">\n.avia-section.av-av_section-688866e7f9a23c1cb060a9c3b1fb47d1{\nbackground-color:#f5f3f3;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_3'  class='avia-section av-av_section-688866e7f9a23c1cb060a9c3b1fb47d1 main_color avia-section-default avia-no-shadow  avia-builder-el-12  el_after_av_section  el_before_av_layerslider  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-261'><div class='entry-content-wrapper clearfix'>\n<section  class='av_textblock_section av-av_textblock-0366cc7376be6c9e82a3e9cc8987b64f '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h1 style=\"text-align: center;\">Reasons for choosing PCSOS as your preferred support partner.<\/h1>\n<\/div><\/section>\n<div  class='flex_column av-av_one_half-2a9015ff38129c418a3f2eafba3e9512 av_one_half  avia-builder-el-14  el_after_av_textblock  el_before_av_one_half  first flex_column_div  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_iconlist-1c247cb424bdcf9c5dcf8a7cca3b3f3d\">\n#top .avia-icon-list-container.av-av_iconlist-1c247cb424bdcf9c5dcf8a7cca3b3f3d .iconlist_icon{\nbackground-color:#81d742;\n}\n<\/style>\n<div  class='avia-icon-list-container av-av_iconlist-1c247cb424bdcf9c5dcf8a7cca3b3f3d  avia-builder-el-15  avia-builder-el-no-sibling '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-av_iconlist-1c247cb424bdcf9c5dcf8a7cca3b3f3d avia-iconlist-animate'>\n<li><div class='iconlist_icon av-av_iconlist_item-7037f2b6492ba3fca307fb62f06771d8 avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue82b' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Proactive Ongoing Support &amp; Maintenance<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-av_iconlist_item-ffe2525c60fe41a0188c06b9876d55a3 avia-font-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue98b' data-av_iconfont='fontello'><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Certified Professionals<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-av_iconlist_item-239d9ef34ee536c2862b194f86d52bd6 avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue80b' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Personnel Continuity<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-av_iconlist_item-a433156c339c2ff831fdd95082a82f07 avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue858' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Single Point of Accountability<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-av_iconlist_item-5c8f00fd44b5519007736d63c6edcbd3 avia-font-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue94f' data-av_iconfont='fontello'><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Your own instant experienced IT Department at a fraction of the cost<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/div><div  class='flex_column av-av_one_half-52c89597409f646e66e7cc675a5d9b4a av_one_half  avia-builder-el-16  el_after_av_one_half  el_before_av_notification  flex_column_div  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_iconlist-c531676264629d1fe446e1caff537ec3\">\n#top .avia-icon-list-container.av-av_iconlist-c531676264629d1fe446e1caff537ec3 .iconlist_icon{\nbackground-color:#fc9602;\n}\n<\/style>\n<div  class='avia-icon-list-container av-av_iconlist-c531676264629d1fe446e1caff537ec3  avia-builder-el-17  avia-builder-el-no-sibling '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-av_iconlist-c531676264629d1fe446e1caff537ec3 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-av_iconlist_item-ad5cf9fda8642269f167fbaa72544246 avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue862' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Fast Responses<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-av_iconlist_item-27846b34290b68acc148dba341236b83 avia-font-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue97f' data-av_iconfont='fontello'><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Local, Friendly, Familiar Faces<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-av_iconlist_item-b76ab0c4226e6b0506f9ef64e0074551 avia-font-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue832' data-av_iconfont='fontello'><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Rest easy with a Fixed Fee for Unlimited Service.<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-av_iconlist_item-5d719f139ae11573e551ad713ca2fd05 avia-font-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue985' data-av_iconfont='fontello'><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Flexible Scalability <\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/div><div id='avia-messagebox-' class='avia_message_box av_notification av-av_notification-4a16fd58010aec66843b109adc32c646 avia-color-green avia-size-large avia-icon_select-yes avia-border-  avia-builder-el-18  el_after_av_one_half  el_before_av_tab_container ' ><div class=\"avia_message_box_content\"><span class='avia_message_box_icon' aria-hidden='true' data-av_icon='\ue83d' data-av_iconfont='fontello'><\/span><p>Find out more about why you should choose PCSOS as your preferred partner:<\/p>\n<\/div><\/div>\n<div  class='tabcontainer av-av_tab_container-cdfb33d025ccce82e3bec7780d128c1e sidebar_tab sidebar_tab_left  avia-builder-el-19  el_after_av_notification  avia-builder-el-last  border_tabs' role='tablist'>\n<section class='av_tab_section av_tab_section av-av_tab-a60d50689d4d180852bc82309796592b'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='tab active_tab' role='tab' tabindex='0' data-fake-id='#tab-id-1' aria-controls='tab-id-1-content'  itemprop=\"headline\" ><span class='tab_icon' aria-hidden='true' data-av_icon='\ue862' data-av_iconfont='entypo-fontello'><\/span>Fast Responses<\/div><div id='tab-id-1-content' class='tab_content active_tab_content' aria-hidden=\"false\"><div class='tab_inner_content invers-color'  itemprop=\"text\" ><p><span style=\"font-family: 'Shadows Into Light Two',sans-serif; font-size: 30px; color: #ff6600;\">Fast Responses<\/span><\/p>\n<p>Through the use of Remote Assistance, most issues can be solved with a turn-a-round time of less than 30 minutes.<\/p>\n<p>For more complicated issues, our engineers can typically reach your office within 2-hours and resolve the problem on the same day.<\/p>\n<p>Our Service Level Agreement outlines the provision for different tiered support. We also offer mission critical support with a guaranteed response time within the hour.<\/p>\n<p><a href=\"http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/stopwatch.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter  wp-image-885\" src=\"http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/stopwatch-240x300.png\" alt=\"stopwatch\" width=\"221\" height=\"276\" srcset=\"http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/stopwatch-240x300.png 240w, http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/stopwatch-450x561.png 450w, http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/stopwatch.png 513w\" sizes=\"(max-width: 221px) 100vw, 221px\" \/><\/a><\/p>\n<\/div><\/div><\/section>\n<section class='av_tab_section av_tab_section av-av_tab-a48d987835b672b25282fcd4780bf0d1'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='tab' role='tab' tabindex='0' data-fake-id='#tab-id-2' aria-controls='tab-id-2-content'  itemprop=\"headline\" ><span class='tab_icon' aria-hidden='true' data-av_icon='\ue82b' data-av_iconfont='entypo-fontello'><\/span>Proactive Ongoing Support &amp; Maintenance<\/div><div id='tab-id-2-content' class='tab_content' aria-hidden=\"true\"><div class='tab_inner_content invers-color'  itemprop=\"text\" ><p><span style=\"font-family: 'Shadows Into Light Two',sans-serif; font-size: 30px; color: #ff6600;\">Proactive Ongoing Support &amp; Maintenance<\/span><\/p>\n<p>Why wait for problems to occur?<\/p>\n<p>PCSOS\u2019s ongoing preventive maintenance helps eliminate problems from occurring in the first place. We actively monitor the health of your infrastructure and address problems before they worsen.<\/p>\n<p>Our monitoring platform detects potential failures in real-time, allowing us to address these issues proactively, saving your business time and money in downtime.<\/p>\n<p style=\"text-align: center;\"><a href=\"http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/proactive.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-884 size-medium\" src=\"http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/proactive-300x197.jpg\" alt=\"proactive\" width=\"300\" height=\"197\" srcset=\"http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/proactive-300x197.jpg 300w, http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/proactive-768x504.jpg 768w, http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/proactive-1030x676.jpg 1030w, http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/proactive-1500x984.jpg 1500w, http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/proactive-705x462.jpg 705w, http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/proactive-450x295.jpg 450w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<\/div><\/div><\/section>\n<section class='av_tab_section av_tab_section av-av_tab-e7963d225c43843feaba29d6d418ed7b'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='tab' role='tab' tabindex='0' data-fake-id='#tab-id-3' aria-controls='tab-id-3-content'  itemprop=\"headline\" ><span class='tab_icon' aria-hidden='true' data-av_icon='\ue8c9' data-av_iconfont='entypo-fontello'><\/span>Certified Professionals <\/div><div id='tab-id-3-content' class='tab_content' aria-hidden=\"true\"><div class='tab_inner_content invers-color'  itemprop=\"text\" ><p><span style=\"font-family: 'Shadows Into Light Two',sans-serif; font-size: 30px; color: #ff6600;\">Certified Professionals <\/span><\/p>\n<p>Our engineers are certified professionals with real industry experience. Rest assured that you are in good hands.<\/p>\n<p>With a range of certifications including: Project Management Professional (PMP), Microsoft Certified IT Professional (MCITP), COMPTIA A+, Certified Ethical Hacking and Countermeasures (CEH), CISCO Certified Network Associate (CCNA), F5 Product Consultant &#8211; Local Traffic Management F5-PCL &amp; backed by relevant degrees such as B. Eng Electronics, B. Sc Info Communication Technology, B. Sc Computer Science, Diploma In IT (Networking), you can be sure that you are in safe hands.<\/p>\n<div class=\"su-spacer\" style=\"height:20px\"><\/div>\n<p><a href=\"http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/01\/mcse_logo.gif\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-medium wp-image-535\" src=\"http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/01\/mcse_logo-300x142.gif\" alt=\"mcse_logo\" width=\"300\" height=\"142\" srcset=\"http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/01\/mcse_logo-300x142.gif 300w, http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/01\/mcse_logo-450x213.gif 450w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<\/div><\/div><\/section>\n<section class='av_tab_section av_tab_section av-av_tab-94ecb34f0acbe64b5b9cb824ef898e79'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='tab' role='tab' tabindex='0' data-fake-id='#tab-id-4' aria-controls='tab-id-4-content'  itemprop=\"headline\" ><span class='tab_icon' aria-hidden='true' data-av_icon='\ue97f' data-av_iconfont='fontello'><\/span>Local, Friendly, Familiar Faces<\/div><div id='tab-id-4-content' class='tab_content' aria-hidden=\"true\"><div class='tab_inner_content invers-color'  itemprop=\"text\" ><p><span style=\"font-family: 'Shadows Into Light Two',sans-serif; font-size: 30px; color: #ff6600;\">Local, Friendly, Familiar Faces<\/span><\/p>\n<p>We believe that dedicated engineers familiar with your company infrastructure saves time and expedites issue resolution.<\/p>\n<p>You won\u2019t have to waste time explaining all the dos and don\u2019ts to a new engineer every time you call for support.<\/p>\n<p>Subject to size and requirements, we try to ensure every company is assigned a primary engineer and account manager. Assigning the same engineer to your company has numerous benefits. Engineers familiar with your infrastructure know where and what to look for and helps foster closer partnerships and relationships.<\/p>\n<p>In addition all our engineers are Singaporean citizens or PR\u2019s. Yes, we all can understand Singlish!<\/p>\n<p><a href=\"http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/smile.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-888 size-full\" src=\"http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/smile.png\" alt=\"\" width=\"256\" height=\"256\" srcset=\"http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/smile.png 256w, http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/smile-80x80.png 80w, http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/smile-36x36.png 36w, http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/smile-180x180.png 180w, http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/smile-120x120.png 120w, http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/smile-50x50.png 50w\" sizes=\"(max-width: 256px) 100vw, 256px\" \/><\/a><\/p>\n<\/div><\/div><\/section>\n<section class='av_tab_section av_tab_section av-av_tab-4e1f6f5fc00dbe2a5b4ffe48d2be3670'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='tab' role='tab' tabindex='0' data-fake-id='#tab-id-5' aria-controls='tab-id-5-content'  itemprop=\"headline\" ><span class='tab_icon' aria-hidden='true' data-av_icon='\ue80b' data-av_iconfont='entypo-fontello'><\/span>Personnel Continuity<\/div><div id='tab-id-5-content' class='tab_content' aria-hidden=\"true\"><div class='tab_inner_content invers-color'  itemprop=\"text\" ><p><span style=\"font-family: 'Shadows Into Light Two',sans-serif; font-size: 30px; color: #ff6600;\">Personnel Continuity<\/span><\/p>\n<p>At PCSOS, we take great pride in ensuring that all our engineers are well versed in the latest technology and trends.<\/p>\n<p>We regularly send our engineers for training courses to ensure all their credentials are up to date. Investing in our engineers also ensures that we have really low personnel turnover rate.<\/p>\n<p>Most of our engineers have been with us for many years and are passionate and happy about what they do. In the unlikely event that your dedicated primary engineer does leave, we have hand over plans in place to ensure that you always have the level of familiar support that you deserve.<\/p>\n<p><a href=\"http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/03\/build-customer-relationships.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-medium wp-image-836\" src=\"http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/03\/build-customer-relationships-300x203.png\" alt=\"build-customer-relationships\" width=\"300\" height=\"203\" srcset=\"http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/03\/build-customer-relationships-300x203.png 300w, http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/03\/build-customer-relationships-450x304.png 450w, http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/03\/build-customer-relationships.png 500w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<\/div><\/div><\/section>\n<section class='av_tab_section av_tab_section av-av_tab-9448c0d77b4b54c72a6fe35bba4c74ac'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='tab' role='tab' tabindex='0' data-fake-id='#tab-id-6' aria-controls='tab-id-6-content'  itemprop=\"headline\" ><span class='tab_icon' aria-hidden='true' data-av_icon='\ue832' data-av_iconfont='fontello'><\/span>Rest easy with a Fixed Fee for Unlimited Service.<\/div><div id='tab-id-6-content' class='tab_content' aria-hidden=\"true\"><div class='tab_inner_content invers-color'  itemprop=\"text\" ><p><span style=\"font-family: 'Shadows Into Light Two',sans-serif; font-size: 30px; color: #ff6600;\">Rest easy with a Fixed Fee for Unlimited Service.<\/span><\/p>\n<p>No more guessing what your next bill is going to be.<\/p>\n<p>At PCSOS we offer unlimited services for a flat monthly fee. No surprises, no call out fees and no hidden fees or charges.<\/p>\n<p>It is in our interest to ensure that we proactively fix issues and resolve issues as fast as possible as we do not charge you on repair time or on callouts.<\/p>\n<p><a href=\"http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/calculator-385506_640.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-medium wp-image-684\" src=\"http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/calculator-385506_640-300x177.jpg\" alt=\"calculator-385506_640\" width=\"300\" height=\"177\" srcset=\"http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/calculator-385506_640-300x177.jpg 300w, http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/calculator-385506_640.jpg 640w, http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/calculator-385506_640-450x265.jpg 450w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<\/div><\/div><\/section>\n<section class='av_tab_section av_tab_section av-av_tab-959bb04798753f496d6855bf7fdeba3f'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='tab' role='tab' tabindex='0' data-fake-id='#tab-id-7' aria-controls='tab-id-7-content'  itemprop=\"headline\" ><span class='tab_icon' aria-hidden='true' data-av_icon='\ue858' data-av_iconfont='entypo-fontello'><\/span>Single Point of Accountability<\/div><div id='tab-id-7-content' class='tab_content' aria-hidden=\"true\"><div class='tab_inner_content invers-color'  itemprop=\"text\" ><p><span style=\"font-family: 'Shadows Into Light Two',sans-serif; font-size: 30px;\">Single Point of Accountability<\/span><\/p>\n<p>At PCSOS, the buck stops here.<\/p>\n<p>We liaison with multiple partners and vendors so you don\u2019t have to.<\/p>\n<p>We will engage with relevant vendors such as your internet service provider, telephone system vendor, servers\/workstations warranty provider to effect solutions. We will keep you posted at all times and you only need to deal with us. Save time and effort chasing and coordinating with other vendors. We take all that stress away.<a href=\"http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/phone-operator-1b.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-medium wp-image-498\" src=\"http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/phone-operator-1b-201x300.png\" alt=\"phone-operator-1b\" width=\"201\" height=\"300\" srcset=\"http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/phone-operator-1b-201x300.png 201w, http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/phone-operator-1b.png 333w\" sizes=\"(max-width: 201px) 100vw, 201px\" \/><\/a><\/p>\n<\/div><\/div><\/section>\n<section class='av_tab_section av_tab_section av-av_tab-bf060bd7abd909ba857bdb94885b9fc3'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='tab' role='tab' tabindex='0' data-fake-id='#tab-id-8' aria-controls='tab-id-8-content'  itemprop=\"headline\" ><span class='tab_icon' aria-hidden='true' data-av_icon='\ue8c5' data-av_iconfont='entypo-fontello'><\/span>Flexible Scalability <\/div><div id='tab-id-8-content' class='tab_content' aria-hidden=\"true\"><div class='tab_inner_content invers-color'  itemprop=\"text\" ><p><span style=\"font-family: 'Shadows Into Light Two',sans-serif; font-size: 30px;\">Flexible Scalability <\/span><\/p>\n<p>We believe that flexibility is key to the success of any long term partnership.<\/p>\n<p>Adding new staff in the future and expanding your company\u2019s infrastructure and unsure about how this will impact on existing contractual arrangements? Not a problem, at PCSOS we charge on a per unit basis with a fixed cost. We are also flexible in our support arrangements.<\/p>\n<p>We always work around the customer, we never expect you to work around us.<\/p>\n<p><a href=\"http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/03\/customer.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-840\" src=\"http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/03\/customer.png\" alt=\"customer\" width=\"270\" height=\"187\" \/><\/a><\/p>\n<\/div><\/div><\/section>\n<section class='av_tab_section av_tab_section av-av_tab-d260a95d58cfff79bf9d2155fe67913f'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='tab' role='tab' tabindex='0' data-fake-id='#tab-id-9' aria-controls='tab-id-9-content'  itemprop=\"headline\" ><span class='tab_icon' aria-hidden='true' data-av_icon='\ue8dd' data-av_iconfont='entypo-fontello'><\/span>Your own instant experienced IT Department at a fraction of the cost<\/div><div id='tab-id-9-content' class='tab_content' aria-hidden=\"true\"><div class='tab_inner_content invers-color'  itemprop=\"text\" ><p><span style=\"font-family: 'Shadows Into Light Two',sans-serif; font-size: 30px; color: #ff6600;\">Your own instant experienced IT Department at a fraction of the cost<\/span><\/p>\n<p>When you hire us you&#8217;ll be getting a fully functional IT department at a fraction of the cost. No more time wasted hiring and training employees, no on-going management supervision needed, no need to worry about additional payrolls or employees quitting the job either.<\/p>\n<p>You can have your own IT department within days and we still cost less! <div class=\"su-spacer\" style=\"height:20px\"><\/div><\/p>\n<p><a href=\"http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/members-42919_640.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-medium wp-image-891\" src=\"http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/members-42919_640-300x150.png\" alt=\"members-42919_640\" width=\"300\" height=\"150\" srcset=\"http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/members-42919_640-300x150.png 300w, http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/members-42919_640-450x225.png 450w, http:\/\/www.pcsos.com.sg\/home\/wp-content\/uploads\/2015\/02\/members-42919_640.png 640w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<\/div><\/div><\/section>\n<\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='layer_slider_2'  class='avia-layerslider main_color avia-shadow  avia-builder-el-20  el_after_av_section  el_before_av_one_full  slider-not-first container_wrap sidebar_right'  style='height: 471px;'  ><\/div><div id='after_layer_slider_2'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-261'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-av_one_full-2a9015ff38129c418a3f2eafba3e9512 av_one_full  avia-builder-el-21  el_after_av_layerslider  avia-builder-el-no-sibling  first flex_column_div  '     ><form action=\"http:\/\/www.pcsos.com.sg\/home\/managed-services\/it-support-and-maintenance-packages\/\" method=\"post\" 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